(1) Defective Products. We will accept returns on website purchases within two weeks of delivery arrival. All defective products can be returned for refund or replacement, we also will be responsible for the return shipping cost. The customer is liable to confirm with Gets.cn for a advisable shipping method.
(2) Non-defective Products. Products that are not defective can be returned for replacement, even if just for the product is unsatisfactory for the application, but must apply within 5 days from the arrival date of shipment. The customer should be responsible for all shipping costs and all taxes.
Prior to returning the product, contact Gets.cn customer service department for a Return Authorization. All products returned to Gets.cn must be securely packaged in the proper shipping materials and reach Gets.cn without damage and please note that the parcel is for ‘return products’. |
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